Findings


The topic was so broad and pain points endless. So, for this MVP, I decided to only tackle the communication problem, which it was a recurrent topic in my surveys and interviews.


Communication mindmap
I found out that users have communication problems regarding:

  • Telling someone something they don’t like (feedback on cleaning, noisy behaviour..)

  • Informing about plans that concern others’ (inviting people over…)

  • Taking decisions together (cleaning rota, home rules…)