Findings
The topic was so broad and pain points endless. So, for this MVP, I decided to only tackle the communication problem, which it was a recurrent topic in my surveys and interviews.
Communication mindmap
I found out that users have communication problems regarding:
- Telling someone something they don’t like (feedback on cleaning, noisy behaviour..)
- Informing about plans that concern others’ (inviting people over…)
- Taking decisions together (cleaning rota, home rules…)